ā Legal
Privacy Policy
Last updated: August 3, 2026
1. Introduction
At x20.online ("we", "us", "our") we respect your privacy. This Privacy Policy explains what personal information we collect, how we use it, and your rights regarding that information. This policy applies to information collected through our website (x20.online), our contact forms, our checkout system, and any communication you have with us.
2. Information We Collect
We collect only the information strictly necessary to provide our services: ā¢ Contact information ā name, email address, phone number, and social media handles (when you submit the contact form, place an order, or reach out to us through any channel). ā¢ Order information ā package details, selected configuration, preferred payment method, and any notes you include with your order. ā¢ Technical information ā basic browser type, device type, and IP address, used only for security and to keep our website running properly. We do NOT collect: ā¢ Financial information (credit card numbers, bank details). These are handled directly by our payment processors. ā¢ Government-issued IDs. ā¢ Sensitive personal data (health, biometric, political opinions, etc.). ā¢ Tracking data for advertising purposes.
3. How We Use Your Information
We use the information we collect for the following purposes: ā¢ To deliver the services you have purchased. ā¢ To respond to your inquiries and provide customer support. ā¢ To send important service updates, invoices, and order confirmations. ā¢ To comply with legal and accounting obligations. ā¢ To improve and secure our website and services. We do NOT sell your personal information. We do NOT share it with third parties for marketing purposes.
4. Third-Party Services
To deliver our services, we use a limited number of trusted third-party providers that may process some of your data on our behalf: ā¢ Web3Forms ā processes submissions from our contact form and routes them to our inbox. ā¢ Payment processors (such as Stripe, PayPal, or cryptocurrency gateways) ā handle payment when you place an order. Card and bank data is collected and stored exclusively by these processors, never by us. ā¢ Hostinger ā provides web hosting and email infrastructure. ā¢ Social media platforms (TikTok, Instagram, YouTube, Facebook) ā when we publish your content on your behalf, your content interacts with their systems and is subject to their privacy policies. These providers have their own privacy policies governing the use of any information they process.
5. Cookies
We use only the minimum cookies necessary for the website to function properly (for example, to remember your cart contents during a visit). We do NOT use tracking cookies, advertising cookies, or third-party analytics that profile users across the web.
6. Data Retention
We retain your personal data only for as long as necessary to provide the services and comply with our legal obligations: ā¢ Order and invoicing data ā 5 years (required for accounting and tax law). ā¢ Contact form submissions ā up to 2 years, or until you ask us to delete them. ā¢ Marketing communications ā until you unsubscribe. ā¢ Technical logs ā up to 90 days for security purposes. After these periods, data is securely deleted or anonymized.
7. Your Rights
You have the following rights regarding your personal data: ā¢ Access ā request a copy of the personal data we hold about you. ā¢ Correction ā request that inaccurate or incomplete data be corrected. ā¢ Deletion ā request that we delete your personal data, subject to legal retention obligations. ā¢ Restriction ā request that we limit the processing of your data. ā¢ Objection ā object to certain processing activities. ā¢ Portability ā receive your data in a structured, commonly used format. ā¢ Withdrawal of consent ā withdraw any consent you have given, at any time. To exercise any of these rights, contact us at grow@x20online.com. We will respond within 30 days.
8. Data Security
We implement reasonable technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. These include encrypted connections (HTTPS), secure hosting infrastructure, and limited access to personal data on a need-to-know basis. However, no method of transmission over the internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee its absolute security.
9. Children's Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal data from children. If you believe a child has provided us with personal information, please contact us so we can delete it.
10. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. Updates will be posted on this page with a new "Last updated" date at the top. We encourage you to review this policy periodically.
11. Contact
For any privacy-related questions, requests, or concerns: Email: grow@x20online.com Phone / WhatsApp / Viber: +373 69 357 456 Telegram: @OrganicViewsMachine_bot